Orders and payment
How do I place an order?
Find your book, tap Add to cart and go to checkout. Enter your delivery address, choose how you want to pay and place the order. You will get an order confirmation email right away.
Do I need an account to order?
No. You can check out as a guest. An account lets you see all your orders, save your address for next time and keep a wishlist.
Which payment methods do you accept?
UPI, debit and credit cards, net banking and wallets through Razorpay, and Cash on Delivery. Online payments are processed securely by the payment gateway; we never see or store your card details.
Is Cash on Delivery available?
Yes, Cash on Delivery is available across India. Please keep the exact amount ready when the parcel arrives.
Can I change or cancel my order?
Yes, as long as it has not shipped yet. Message us on WhatsApp with your order number as soon as possible. Once an order has shipped it cannot be cancelled. See Returns & refunds.
Delivery
How much does delivery cost?
Delivery is free on orders of ₹599 and above. Orders below ₹599 have a flat delivery charge of ₹49.
How long will my books take to arrive?
We pack and dispatch orders within 1 to 2 working days. Delivery usually takes 3 to 7 days after dispatch, depending on your pin code. Read the Shipping policy for details.
How can I track my order?
When your order ships, we email you the courier name and tracking number. You can also check the status any time on Track your order or in My Account.
Do you deliver outside India?
Not yet. We currently deliver only to addresses in India.
Returns and refunds
My book arrived damaged or I got the wrong book. What now?
Sorry about that! Message us on WhatsApp within 48 hours of delivery with your order number and a photo or unboxing video. We will send a replacement or give you a full refund.
Can I return a book if I change my mind?
We are not able to accept returns for change of mind, as books cannot be resold once they have been read. Damaged, defective or wrong books are always replaced or refunded.
When will I get my refund?
Approved refunds are processed within 5 to 7 working days. Online payments go back to the original payment method; for Cash on Delivery orders we refund by UPI or bank transfer.
Books and stock
Are your books original?
Yes. We sell only new, original editions sourced from publishers and trusted distributors. Never pirated copies.
A book I want is out of stock or not listed. Can you get it?
Often, yes. Send us the title, author or ISBN on WhatsApp and we will check with our suppliers and let you know the price and when it can ship.
Do the books look exactly like the pictures?
Cover images show the edition we sell. Publishers sometimes refresh a cover design, so the cover you receive may look slightly different; the book inside is the same.
Account and wishlist
I forgot my password. What should I do?
Go to Lost password, enter your email and we will send you a link to set a new one.
How does the wishlist work?
Tap the heart on any book to save it to your wishlist. Come back any time to add the books to your cart.